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OrderMaster

Enterprise

OrderMaster Enterprise is a true multi-user, enterprise-wide mobile solution used by sales person taking orders at the customer site as well as in an order-writing trade show environment.

OM Enterprise allows multiple users simultaneously connect to a corporate database server from anywhere and at anytime. The server then provides the movement of information to and from a handheld device, wired or wirelessly. OM Enterprise completes the connection with the mobile sales force via an ISP accessed from the handheld – no laptop or other intervening device is required. This can be a great savings to organizations deploying a Sales Force Automation System on a large scale, since it not only avoids the initial cost of laptops for each sales person, but the maintenance expense of these laptops as well. The ease of use of a Palm OS based handheld device is also important for shortening the training time for the mobile sales force.

Other applicable products are the SPT1800 handheld scanners from Symbol Technologies. These units are ruggedized mobile units that have integrated bar code scanners to aid in the product data capture. Connections to the corporate database can be accomplished by using a snap on modem for the SPT1800 or a wireless connection with the SPT1833.  However, the flexibility of OM Enterprise lets the system work with any Palm OS based PDA.

By using Spectrum 24 RF networking technology, the OM Enterprise system also supports wireless connectivity in a traditional showroom environment, so that a sales person can transmit sales orders to the database server from wherever they are in the showroom.

Among the other benefits provided by the OM Enterprise system include the fast movement of orders from the source into the back office environment – within minutes of taking sales orders or service reports anywhere in the country, that information can be in the OrderMaster database and linked into your accounting or ERP systems. Similarly, the field sales person receives updated information from corporate that can include inventory status, updated product information, customer information and other related information.

The Diagram below highlights the OM Enterprise solution and the movement of information throughout the sales cycle. This solution can be integrated into any back office accounting or ERP systems.

Figure 1 The OrderMaster/Enterprise System